Origin8tive recognises that the success of our company is dependent upon looking after our customers’ best interests.
We are committed to providing our customers with the highest possible standard of service, and to working in true partnership.
Origin8tive always take a customer-centric approach, putting our customers at the heart of everything we do.
Our commitment to you
We will provide you with clear information about the services we offer be transparent about fees and charges; not recommend a service or product unless we believe it is the right one for you; work in partnership with you to agree timescales and milestones and commit to meeting them, keeping you regularly updated; ensure you receive all documentation promptly; encourage you to ask if there’s something that requires clarification; continually look after your requirements and strive to exceed your expectations; seek your feedback on our services.
How you can help us
We ask that you tell us all the material facts and submit any documents that are required for successful planning and implementation; let us know about changes that might impact on the services we are providing for you or if there are changes to your requirements; let us know if there is any aspect of our services that you are unhappy with; tell us if you think there are ways in which we can improve our services.