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Infrastructure Engineer

We are looking for a proactive, detail-orientated Infrastructure Engineer to join our team. As an Infrastructure Engineer, you will be responsible for the design, implementation, ongoing support of critical IT infrastructure for organisational and customer environments. Successful candidates will be capable of both autonomous and collaborative work, demonstrate an aptitude for problem-solving, possess excellent time-management skills, and have a genuine desire to learn new tools and technology stacks. Ideal candidates will also have experience or interest in networking, containerisation, automation, and cloud solutions.  

 

This is a fantastic opportunity for those who are looking to progress their careers in Infrastructure development, delivery, and management. 

Key Responsibilities

Design and Implementation: 

  • Planning, design, and implementation of IT infrastructure solutions (physical and virtual)

  • Ensuring timely delivery of solutions, aligned to customer requirements


Maintenance and Support: 

  • Ongoing maintenance and support of deployed IT infrastructure

  • Timely troubleshooting and resolution of reported IT Infrastructure issues

  • Regular system health monitoring and maintenance, including backups, patch-management/vulnerability management, and software/hardware upgrades in line with lifecycle management


Documentation: 

  • Creation, development, and maintenance of comprehensive documentation for all deployed, monitored, and supported infrastructure

  • Documentation of critical incidents, and steps taken to redress related issues


Automation: 

  • Development and maintenance of scripts and/or automation tools used to increase efficiency of common system administration tasks

QUALIFICATIONS, EXPERIENCE AND ABILITIES 

Education and experience

  • Bachelor’s degree in computer science, engineering, or equivalent industry experience

  • System administration/support background

  • Experience taking the lead on IT project deliveries


Technical

Mature knowledge in the following areas: 

  • Networking (Cisco, Juniper, HP, Dell)

  • Networking technologies and protocols (TCP/IP, DNS, DHCP etc)

  • Virtualisation (VMware, Hyper-V)

  • Scripting/IaC tools (Ansible/AWX, Python, PowerShell, BASH)

  • System Administration (Microsoft, Linux)

  • Backup technologies (NetBackup/Veeam)


Non-technical

  • Strong problem-solving and troubleshooting skills

  • Strong communication and interpersonal skills

  • Ability to work autonomously and as part of a cross-team function

  • Excellent time management and organisation skills

  • Eagerness to learn and adapt to new technologies and tools


Desirable

  • Knowledge and use of Source Control (Gitlab, BitBucket)

  • Experience working in an Agile team


PERSONAL QUALITIES AND ATTRIBUTES 

  • Highly organised and detail-orientated

  • Effective time management skills with the ability to work flexibly, prioritise effectively, mange conflicting demands and expectations and meet deadlines

  • Customer focused and committed to providing excellent services

  • A highly motivated self-starter, happy to work autonomously and on own initiative

  • Calm and effective under pressure

  • Results-driven

  • Able to work effectively with people at all levels, quickly building credibility and effective working relationships


GENERAL

  • Occasional UK travel may be required to attend team/customer meetings, events and training activities

  • At Origin8tive Ltd we do have flexible working arrangements but we see the value of our teams being co-located in Cheltenham. Talk to us at the application stage about what may be possible.

  • Clearance requirements: Due to the nature of our work a UK security clearance is required for a number of our roles. To qualify for clearance, you must hold a British passport and have lived in the UK permanently for 10 years (and have 10 years of travel history) 

  • Access to a vehicle for work and/or ability to travel to company premises or other venues as required

  • Maintain professional development to meet the changing demands of the job and participate in appropriate training activities, including mandatory training.   

  • Undertake such other duties as may be required from time to time, commensurate with the level of skill and competence of this post, to assist with the smooth running of the business

  • Origin8tive Ltd. reserves the right to alter the content of this job description without altering the general character or the level of responsibility, to reflect necessary changes to the role or services provided  

Renumeration

Salary up to £75,000 per annum with generous benefits package:

  • 25 Days holiday (+Bank Holidays)

  • Company EV Car Scheme*

  • AXA HealthCare*

  • Company Pension Scheme

  • Training Package/Budget

  • Great company advancement and support

*Exact package dependent on grade.

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